went out on a 1 hour guided trail ride up near okemo....crashed once (had to pay an extra $75 for a new front bumper piece), and got stuck once

at least i can say i tried it

So it sucks?

Oh it can't suck. You tried it and...?

not itching to go again

it was fun, but i think the trails were a little too tight for a first time rider....or maybe it was all driver error

they were definitely quick though, we rode 2-person ski-doos, got them up to 40

I'll be out first thing in the morning!

Don't give up on it.
Give it another try, it does take a little time to get a feel for the sleds.
try a more open area next time if you can, to get a ride in on it.