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Shout out to spc
https://www.nexterra.org/forums/viewtopic.php?f=18&t=10409		 Page 1 of 1
Author:  TKX [ Mon Oct 17, 2022 1:32 pm ]
Post subject:  Shout out to spc
So, as some of you may know. My spc upper control arm snapped while on a trail in vt this weekend. Pic attached.
With a lot of help we got my truck out,towed to the camp area and repaired the next day.
I was safely able to tow my camper the 2 hours home.
Once I got home I thought I'd send spc an email with questions on warranty etc.
They called me back today and are sending me new replacements. Only charging me for a core as they want the old ones back to check. Very friendly and truly wanted to help me out after I explained what happened and sent them pics.
I'll happily buy spc products going forward and recommend them. Image

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Author:  DirtySocks [ Mon Oct 17, 2022 7:15 pm ]
Post subject:  Re: Shout out to spc
Great to hear. Sign of a good company, standing by their product. Probably safe to say, they haven’t seen a failure like that either.


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Author:  Jmferg3 [ Mon Oct 17, 2022 9:44 pm ]
Post subject:  Re: Shout out to spc
How old were they?
Author:  TKX [ Tue Oct 18, 2022 6:00 am ]
Post subject:  Re: Shout out to spc
Jmferg3 wrote:
How old were they?
10 years...I found my old posts. I had bought some of the first ones from nisstec.

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Author:  infocusnyc [ Tue Oct 18, 2022 8:42 am ]
Post subject:  Re: Shout out to spc
Getting you out was fun! They will probably be sending you the expensive new design replacements. Score!!!
Author:  Jmferg3 [ Wed Oct 19, 2022 5:49 pm ]
Post subject:  Re: Shout out to spc
TKX wrote:
Jmferg3 wrote:
How old were they?
10 years...I found my old posts. I had bought some of the first ones from nisstec.

Sent from my SM-G991U1 using Tapatalk


Wow, that's some great service life after 10 yrs in the northeast. Good on them.
Author:  jac04 [ Thu Oct 20, 2022 6:42 am ]
Post subject:  Re: Shout out to spc
Now that's great customer service. The new ones are forged, correct?
Author:  TKX [ Thu Oct 20, 2022 6:52 am ]
Post subject:  Re: Shout out to spc
jac04 wrote:
Now that's great customer service. The new ones are forged, correct?
They are, and a new balljoint design.
So far I've ordered new lca's, wheel hubs, uca's and coilovers.
I've got new outer tire rods already.
A full refresh up front..coilovers are out like 2 months though.
It was time..staying regular width and not titan swapping.

Sent from my SM-G991U1 using Tapatalk
Author:  TKX [ Mon Oct 24, 2022 3:25 pm ]
Post subject:  Re: Shout out to spc
TKX wrote:
jac04 wrote:
Now that's great customer service. The new ones are forged, correct?
They are, and a new balljoint design.
So far I've ordered new lca's, wheel hubs, uca's and coilovers.
I've got new outer tire rods already.
A full refresh up front..coilovers are out like 2 months though.
It was time..staying regular width and not titan swapping.

Sent from my SM-G991U1 using Tapatalk
Decided to change it up after ordering some things and going full titan swap..keeping my locked r180 up front.

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Author:  MtDewMike [ Fri Nov 18, 2022 3:05 pm ]
Post subject:  Re: Shout out to spc
It's always nice to hear good stories like this about companies. :thumbup:
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